You will receive an email once your order has been dispatched from our location which will contain your USPS Tracking Number. Please keep in mind that it may take USPS up to 48 business hours to provide tracking updates.
We understand how frustrating it is that the item you are totally in love with is currently out of stock. Please keep checking back on our site and Instagram page for any restock updates.
No. Unfortunately, we do not offer exchanges. If you wish to return an item we will issue you store credit that can be used towards the website at anytime. (Bodysuits, swimwear, lingerie excluded)
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
No, we do not offer return labels as returns are made at the customer's cost.
Usually orders are processed too quickly to be able to cancel. If you wish to cancel please email support at firstname.lastname@example.org with your order number and total charged amount - ASAP! We will do our best to accommodate, however no guarantees can be made.
Sometimes our items sell out very quickly due to such a high demand and on occasions an item you have ordered can suddenly become unavailable. We promise that these cases are rare. If an item in your order sells out, we will contact you within 48 hours to confirm the cancelation of your order.
We're sorry to hear that you've received an incorrect or faulty item. Please send us an email to email@example.com within 6 hours of receiving your package with your order number and picture proof of both the incorrect/faulty item as well as the packing slip.
Once your order has been placed we are unable to manually add the discount. The discount can be used on your next order if it is within the valid date range!
Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the Promo Code box just before checkout. Please look at the terms and conditions of the discount code to make sure this offer is still valid and within the time frame. Eligible Items: From time to time we offer discount codes for selected items only and this will be stated in the terms and conditions of the discount code. Unique Codes: If you are lucky enough to receive a unique code from us, please note that it cannot be used in conjunction with any other discount code and the code can only be used once.